The USPB - Issue Management Governance & Control - Risk Officer is a strategic professional responsible for assisting in the designing and driving of the end-to-end process improvements spanning the life cycle of a business Issue including: identification and documentation, root cause analysis, remediation planning, status monitoring and reporting, and closure activities. These activities will be conducted in close partnership with the Issue Owners within the U.S. Personal Bank. Excellent communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas.
Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and Regulators. Has responsibility for volume, quality, timeliness, and delivery of end results of an area.
This position will be accountable for the quality and timely execution of issue submissions at both the pre-activation and pre-closure submissions within the Issue Management program Responsibilities include identifying and managing requirements to the Global Issue Management Policy, Standard, and Procedure as well as providing transparency to Issue Owners, Issue Teams, senior leaders, and stakeholders. This role will work closely with leaders across Citi engaging with Issue Managers, Owners, Legal, Compliance and Risk/Control partners to ensure consistent, quality and on-time delivery against Issue Management commitments.
Responsibilities:
Qualifications:
Education:
------------------------------------------------------
Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Operational Risk------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Ofallon Missouri United States------------------------------------------------------
Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00
In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
Anticipated Posting Close Date:
May 22, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting