Position Summary
The Center for Student Success and Intervention (CSSI) uses a 360-degree lens to approach student support work, including student conduct, intervention case management, and student support initiatives. CSSI incorporates supportive measures for students with more significant needs, including students managing academic and behavioral issues, students of concern, and students with unmet basic needs. CSSI is responsible for connecting students to the support that they need to overcome challenging situations and also oversees the University's student conduct investigation and adjudication processes. Student Support and Intervention, in accordance with the expectations of students at Columbia University, upholds the highest standards of respect, integrity, and civility.
Reporting to the Senior Associate Director for Case Management and Student Support, the incumbent partners closely with the Center's team, schools, and campus partners to support a 360 review of student behavior to best support students managing complex situations. In partnership with Columbia's 17 schools, the Case Manager will serve as a point of contact for students and other members of the University community to support students in distress.
Responsibilities
Minimum Qualifications
A bachelor's degree and/or its equivalent is required and 4-6 years of related experience in the areas of case management, social work, behavioral intervention or counseling. Knowledge of complexities surrounding student mental health in a university or college setting. The Case Manager must possess excellent analytical, organizational and interpersonal skills as well as the ability to exercise superior judgment and discretion.
Preferred Qualifications
Advanced degree preferred in higher education, student personnel administration, counseling, social work, psychology or related field. The applicant has demonstrated ability to handle multiple priorities while maintaining a high level of professionalism and attention to detail. The applicant will be comfortable working in a dynamic, fast-paced and detail-oriented environment.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.