Associate, Healthcare Training - Job at Brookdale Community College in Lincroft, NJ

Associate, Healthcare Training

Lincroft, NJ

Posted 15 days ago

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Job Description

Position Details

Position Information

Job Title	Associate, Healthcare Training
Working Title	Associate, Healthcare Training
Applicant Posting Category Dropdown	Professional Staff
Residency Requirement	NJ Residency
Department	CPS Healthcare Training
Location	Lincroft
Job Type	Full Time
Job Category	Support Staff/Represented
Pay Rate	$47,015
Grade/Rank	N4
Hours	37.5
Pay Basis	Annually
Position Summary	The Associate, Healthcare Training provides clerical/secretarial support to Healthcare training programs, including day-to-day office functions, scheduling, student support services, and the tracking, processing, and organization of department records and reporting.
Description of Duties	Healthcare Training Support Collect and maintain student records/files for attendance, grades, and completion of career training programs in accordance with various regulatory, licensing, and certification bodies. Maintain and update student information, course and student files including the processing of completion certificates, release forms, pre-requisite submissions, and instructor contracts. Monitor and/or proctor tests as needed. Retrieve student data for utilization by Operations Manager, Program Managers/Administrators and other appropriate staff as needed. Input course and section information in Colleague in preparation for course implementation and registration. Prepare, distribute, and track instructor contracts based on section input. Order textbooks and instructional/lab supplies based on section data. Request appropriate room assignments, based on section data. Communicate with instructors regarding course implementation details, registration updates, course materials and room location. Input e-requisitions and prepare invoice vouchers for purchases and payments. Student Services Support Assist students, faculty/instructor and community members in a variety of functions as their first contact point. Provide information to current and prospective students regarding the College services, including course information, program offerings and schedules. Handle telephone calls and callers. Resolve issues related to telephone inquiries and refer to the appropriate staff person if necessary. In person and by phone, use discretion and judgment in assisting current and prospective students in resolving routine problems and questions. Refer appropriately, when necessary, to other departments across the college, or arrange meeting for students with the appropriate CPS Program Manager. Process student registrations and payment in Colleague. Register students and process payments, process withdrawals/drops and initiate refund appeal procedures, when necessary, distribute paperwork as required. Aid students in completing and processing various registration and admission forms and records required by the College or outside agencies. Provide information to students regarding pre-requisite requirements, review returned pre-requisite packets for completeness, using discretion and judgment as related to sensitive and/or confidential student matters such as health records and criminal background checks. Perform other related duties as required.
Minimum Qualifications	Education: Associate's Degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. Experience: Two years of related experience. Knowledge/Skills/Abilities: Ability to research information from multiple sources. Ability to develop positive relationships with a diverse student population. Ability to work in multi-project, fast-paced environment and meet concurrent deadlines. Ability to work collaboratively and to address problems through teamwork. Strong communication, interpersonal, and organizational skills. Must be computer literate with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems. Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position. Fluency in a second language is preferred or may be required. Ability to travel locally.
Preferred Qualifications & Special Considerations	Knowledge of Monmouth County and its communities.

Posting Detail Information

Requisition Number	S241P
Desired Start Date
Duration, If Temporary
Recommended Job Open Date	04/17/2024
Job Close Date
Open Until Filled	Yes
Special Instructions to Applicants	A review of applications will be ongoing until the position is filled. Submission of application materials by May 1st, 2024, is preferred to ensure full consideration.

Brookdale Community College is an Equal Opportunity/Affirmative Action educational institution. In order to promote this goal, the College makes positive efforts to ensure equal opportunity to all individuals without regard to race, color, sex, religion, national origin, disability or veteran status.

Job Summary

Company

Brookdale Community College

Start Date

As soon as possible

Employment Term and Type

Regular, Full Time

Required Education

Associate Degree

Required Experience

2+ years