Montefiore is ranked among the top hospitals nationally and regionally byU.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes and raising the bar for academic medical centers in the region and around the world.

Our award-winning IT organization seeks an Assistant Application Analyst for our Epic User & Security team. The team's focus is on the User Master File, User Security, Provider Master File Management, and Content Management/Data Courier. The person in this role will also work alongside our Epic Core team.

Montefiore requires employees to reside in NY, NJ, CT, or PA and to be vaccinated including for Covid and flu. This is not a fully remote position.

Responsibilities include:

• Analyze, configure, test and support the respective modules of the Epic Electronic Health Record (EHR) software and related analytics, with minimal supervision.
• Perform system configuration functions utilizing and/or with assistance of on-line architectural tools, in-house documentation or support from other members of the team.
• Interact with operational end users from clinical, business and Information systems departments, to address user permission, workflow and experience changes and issues.
• Update and maintain appropriate and accurate process & procedure documentation regarding application(s) / modules supported by the team.
• Provide timely, effective, and professional customer support on a 24x7 rotating basis. Work with the help desk and other application support personnel on escalated issues to identify problems and resolve them.
• Test new systems, version upgrades, and any system modification. Document all outcomes of testing.
• Attend meetings and participate on committees as required / directed.
• Provide status reports to management when required.
• Perform other related duties as required.

Requirements include:

• Epic certification in User & Security or be able to obtain within 3 months of hire
• Have or must obtain SER badge and Content Management Badge
• Strong analytical and critical thinking skills
• Excellent communications skills
• Ability to learn and adapt quickly to our fast-paced environment.
• Excel proficiency
• Bachelor's degree or equivalent experience
• Familiar with CA Service Manager desired.

Department: Montefiore Information Technology Bargaining Unit:Non UnionCampus:YONKERS Employment Status:Regular Full-TimeAddress:3 Odell Plaza, Yonkers
Shift:DayScheduled Hours:8:30 AM-5 PMReq ID:218054Salary Range/Pay Rate:$62,400.00-$80,850.00

For positions that have only a rate listed, the displayedrate is the hiringrate but could be subject to change based on shift differential, experience, education or other relevant factors.

To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click.

Diversity, equity and inclusion are core values of Montefiore. We are committed to recruiting and creating an environment in which associates feel empowered to thrive and be their authentic selves through our inclusive culture. We welcome your interest and invite you to join us.

Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history ofdisability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status,or partnership status, or any other characteristic protected by law.

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