Working with the Privacy Officer and privacy team, help drive compliance with U.S. federal and state privacy laws and regulations, including HIPAA/HITECH, and CCPA, among others, as well international privacy regulations and regulations related to information security.

This is an Onsite postion. (Hybrid schedule - 3 days from Site and 2 days from Home office)

• Conducts policy and standard operating procedure research and development.
• Implementation of practical solutions to support Privacy.
• Conduct investigation of and response to government and patient complaints and incidents.
• Communicate with patients regarding privacy complaints.
• Work with business leaders to resolve privacy issues, including developing practical solutions.
• Analysis of Personal Information and Protected Health Information breaches, patient risk analysis, and notification letter development, and reporting to government agencies.
• Statistical reporting related to breaches, privacy incidents, OCR cases.
• Analyze data privacy incidents and breaches to determine trends.
• Monitoring of privacy industry development, research of new and emerging U.S. and international laws and regulations related to privacy, security.
• Administration of privacy office issues.
• Assist in the development of training materials for the employee population relating to protection of PHI and PI.
• Provide support on privacy matters arising from the Regions and functional areas as needed.
• Other functions and projects as assigned.
• Work with attorneys to interpret regulations, assist with and manage a variety of tasks, projects, processes.
• Responsible for supporting Privacy Officer with special assignments or projects, as needed.

Required Work Experience:

• 3-5 years in a health care company or law firm working on privacy issues, laws and regulations.
• Demonstrated project management experience and ability to prioritize activities.

Education:

• A.S/B.S. or equivalent preferred; Paralegal certificate a plus.
• Healthcare compliance and/or privacy certifications (e.g., CHC, CHPC, CIPP/US) are a plus.

Physical and Mental Requirements:

• Cognitive ability to observe and interpret information, assess data, make an assessment and recall details as needed.
• Ability to work independently and on a virtual team environment.
• Perform job duties with frequent interruptions or distractions and adjust priorities and focus quickly as circumstances dictate.
• Effective communication (verbal and written), researching, drafting, proofreading, planning, organizational and computer skills.
• Strong, professional interpersonal skills; ability to interact professionally with colleagues and/or customers for different purposes in different contexts.
• Maintain composure under pressure.
• Demonstrated analytical, problem-solving skills and ability to examine/observe details.
• Ability to follow through, meet deadlines, maintain the highest level of confidentiality, anticipate requirements and build relationships.
• Demonstrated ability to work independently.
• Ability to comprehend and follow verbal or written instructions.
• Concentrate on tasks.
• Ability to make informed decisions.
• Ability to learn and comprehend information important to the business.
• Attention to detail, accuracy and listening skills.
• Proven problem solving and follow up skills, with the ability to develop appropriate resolutions.
• Strong organizational and prioritization skills.
• Sitting or standing for long periods of time as routinely found in an office environment

Key Competencies:

• Action Oriented
• Customer Focused
• Functional/Technical Skills
• Decision Quality
• Interpersonal Savvy
• Composure
• Approachability
• Problem Solving

Other Attributes:

• Understanding of all federal and state privacy laws and regulations.
• MS Office and Quest business applications expertise.
• Independently motivated with proven ability to follow through on initiatives.
• Outstanding analytical and communication skills, including training/presentation abilities.
• High energy and motivation as well as resilience.