Mail Clerk
New York, NY 
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Posted 5 days ago
Job Description

The successful candidate must be able to demonstrate the following qualifications:

* Less than 1-year experience in a mailroom operation

* Minimum of 1-year customer service related experience required

* Ability to communicate both verbally and written with customers and company personnel

* Ability to effectively work individually or in a team environment

* Ability to handle multiple projects simultaneously

* Ability to lift, push, carry and pull up to 50lbs.

* Basic knowledge of Microsoft Office Applications (Excel and Word)


#LI-Onsite


The pay rate for this position is $16.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

Customer Service Rep


Prepare materials for mailing including: applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines.

-Scan all incoming mail and properly send to recipients.

-Create shipping labels for domestic and international shipments

*Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.

*Sort, deliver and pick-up mail and packages according to established time frames and service standards on multiple floors pushing mail cart as needed.

*Assist with loading and unloading of deliveries as needed, maintain shipping and receiving area as required.

*Handle time-sensitive material like confidential, urgent packages

*Receive and log all incoming items, letters and packages, including certified, registered, return receipt, Federal Express, UPS and all accountable mail.

*Cross train and utilize equipment in all areas (copy, fax , messenger) and perform other duties as required

*Must become fully familiar with a variety of onsite equipment and be capable and willing to perform first level troubleshooting.

* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.

* Demonstrate flexibility in satisfying customer demands in a high volume, production environment.

* Maintain mail carts and other important documents related to associate or employee moves

*Adhere to all safety procedures


The successful candidate must be able to demonstrate the following qualifications:

* Less than 1-year experience in a mailroom operation

* Minimum of 1-year customer service related experience required

* Ability to communicate both verbally and written with customers and company personnel

* Ability to effectively work individually or in a team environment

* Ability to handle multiple projects simultaneously

* Ability to lift, push, carry and pull up to 50lbs.

* Basic knowledge of Microsoft Office Applications (Excel and Word)


We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Experience
1+ years
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