Job Title

Job Description Summary

Job Description

Responsibilities

• Establish successful working relationship with regional client organization.
• Thoroughly understand client contractual requirements and assure team delivery of "best in class" services.
• Lead regional team to provide cohesive technical/administrative customer service which responds quickly, positively and effectively. Implement C&W policies and client objectives.
• Foster clear communication. Remove roadblocks and encourage ownership. Be present in the field.
• Thoroughly understand and be highly proficient in all C&W and client technology, software platforms and dashboards. Assist team members in expanding their expertise in using technology.
• Master the operation of CMMS and utilize reporting functions to review the effectiveness of the region's on-demand work order execution.
• Work with team to assure their engagement in and management of work orders in real time.
• Share insights into response time, trends, productivity, self-performance, capital spending and quality.
• Provide guidance on the correct preventive maintenance approaches. Assure all sites are performing PM's at the required intervals with the most efficient staffing.
• Facilitate accurate Facility Condition Assessments at required intervals.
• Work with vendors to maximize the effectiveness and value of their goods and services. Look for new needs and better delivery methods. Use accurate scopes of work, quote review, purchase orders, schedule planning, on-site supervision and validation of performance to assure excellent delivery of services.
• Take ownership of financial requirements of the region. Assure team is in financial compliance and is clear on requirements. Help develop financial plans and provide data/analysis as required.
• Make workplace safety a way of life for your team by your example and by providing the necessary training, materials, equipment, reporting and communication.
• Understand critical assets and the risks/impacts of their failure. Proactively communicate risks and remediations to client. Closely work with vendor partners and C&W subject matter experts to assure that the proper maintenance, emergency response and change management are being employed.
• Review and submit capital asset requests. Assure team is actively engaged in projects from beginning to end.

Knowledge & Experience

• 4-year college degree required
• 12 years of facilities experience/minimum of 7 years in commercial high-rise, campus or portfolio environment with at least 3 years as a senior facilities manager
• 5 years of additional experience in those environments may substitute for degree
  • RPA, CFM, FMA or LEED O&M industry certifications recommended
• Broad understanding of facilities, construction, finance and vendor management
• Organized with strong written/verbal communication skills

Physical Requirements

• While performing the duties of this job, the employee is regularly required to travel from floor to floor and may be required to travel outside between buildings in varying outdoor weather conditions
• The employee may also be regularly required to sit or stand for prolonged periods of time
• Regularly use hands to operate office machinery including, but not limited to, telephones, computers, fax, and photocopy machines
• Regularly required to walk, talk, and hear

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment withoutregard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.