Director, Design Ops Program Management
San Francisco, CA  / Seattle, WA  / New York, NY 
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Posted 30 days ago
Job Description

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


The Opportunity

Adobe is seeking a Director of Design Operations to join our design organization; a centralized, multidisciplinary team of 700+ persons, spanning 30+ locations and working across 100+ products. We're looking for a leader to accelerate the scaling our business and evolve how we engage as part of the product life cycle. In this role you will be a key partner to our senior design leader for Digital Experience (DX). This is a highly influential role across the organization and requires someone with a true passion for business strategy and operations, and flawless execution of strategic objectives.

This individual will define and run programs that drive strategic alignment across functions. As a partner to design leadership they will advise and influence how and where we invest, and additionally how we organize. They will be visible across the business in their communications, leading in a transparent manner. They will partner and be an exemplar across our operations team for evolving best practices. They will drive optimization of our organization to align the best people, with the necessary skills, to be able to contribute at the right time and deliver the best experiences for users.

What you'll do

  • Work as a trusted advisor and thought partner to design leadership in crafting the design strategy, vision and operational plan for Experience Cloud design
  • Partner with cross-functional leadership to drive creative alignment and decision making, enabling and elevating a highly effective UX design organization
  • Scale strategic design initiatives in partnership with design leadership, making sure to connect the dots across a complex organization and diplomatically navigate challenges
  • Simplify large and complex problems through iterative operational improvements, while prioritizing and delivering solutions in an evolving environment
  • Lead, coach, and foster a team of high-talent program managers in a robust, cross-disciplinary and cross-geo design organization
  • Foster a culture of collaboration and user-focused design excellence through mentorship, coaching, and influence. You are an advocate for design-led product development and build bridges across the organization to represent design and uplevel our impact for our users
  • Own and drive communications and operations for a large design team to keep the team informed and motivated, always prioritizing and supporting a healthy design culture

What you need to succeed

  • 10+ years of experience working in Design Operations, Creative Program Management, or similar field
  • 7+ years of leadership experience with a history of people management and operational excellence
  • Experience working with in-house creative teams, including collaborating with designers, content strategists, researchers, prototypers, engineers, and product managers
  • Experience working directly with product and engineering on ambiguous problems and crafting big picture strategies
  • Ability to establish credibility and rapport with senior executives
  • Experience leading and scaling operations for critical business units in SaaS or Digital environments
  • Experience building and fostering a robust, collaborative, inclusive team environment
  • High emotional intelligence and the ability to adapt your communication and operational style situationally
  • Strong verbal, presentation, and written communication skills
  • Passion for user experience and design with an understanding of the design process

About Adobe Design

Adobe Design creates tools that amplify the world's ability to create and communicate. We're a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $160,200 -- $312,200 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe is proud to be anand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailor call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.


Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
10+ years
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