As the Senior Product Manager for our Property Development and Investments Teams, you will play a pivotal role in defining and executing our technology strategy and roadmap for our business partners responsible for ground up building development and capital deployment. Reporting to the Senior Vice President of Technology, you will be responsible for building and maintaining strong partnerships between the Technology department and business stakeholders. This role requires a strategic thinker with excellent communication skills, a deep understanding of business processes, and the ability to translate business needs into IT solutions.

RESPONSIBILITIES:

Product Management

• Manage the product strategy and roadmap, in partnership with business partners and vendors.

• Develop and maintain a thorough understanding of business partners' processes andoperational needs.

• Engage with business partners and other stakeholders to create and manage a demand management process to analyze, prioritize, and deliver on project and enhancement requests.

• Define and manage OKRs and KPIs that build confidence in the platform and ensure the platform meets the needs and goals of the business.

• Engage user communities in a continuous feedback loop that drives the platform forward.

Stakeholder Management

• Develop and nurture relationships with key business stakeholders to understand their objectives, challenges, and strategic priorities.

• Act as a trusted advisor, providing insights and recommendations on how technology can support and enhance business goals.

• Communicate and collaborate across many levels in the organization with excellent and written communication skills.

• Translate innovative ideas into functional and technical requirements to helping our teams work smarter.

• Guide, influence, and persuade business partners and team members towards solutions that meet business needs and goals.

• Maintain relationships with external partners and vendors that challenge them to deliver world-class service for Link.

Project Delivery

• Develop business cases, user requirements, and project charters.

• Manage processes to prioritize projects, plan releases, and manage resources.

• Create and manage processes for testing, release management, and change control.

• Manage communications with business partners, project team, and IT management.

Technology Operations

• Define and manage data integrations with internal and external products and platforms.

• Develop and manage metrics that ensure vendors and external partners meet or exceed operational expectations.

• Collaborate with Internal Audit to ensure that IT General Controls are defined as needed for projects and applications and then followed as routine operations.

QUALIFICATIONS:

• Minimum of 8 years finance, real estate, or technology experience

• 3+ years as a product specialist or product manager for a JobCost or other property project management tool.

• Knowledge of Yardi, MRI, or RealPage applications a plus.

• 5 years managing customer success, technology operations, or SaaS platform delivery

• Expertise in technology product management of financial or other related systems

• Experience defining and managing product roadmaps

• Relationship management and customer engagement skills

• Technology project management experience

• Ability to concisely articulate problems and analyze solution alternatives

• Outstanding communication skills

• Knowledge of real estate industry and CRE technology

$150,000 - $160,000 represents the presently anticipated base compensation pay range for this position at Link. Actual pay may vary based on various factors, including but not limited to location and experience.

Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.

The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.