Who we are

Silk Road Medical, Inc. is a medical device company located in Sunnyvale, California & Plymouth, MN, that is focused on reducing the risk of stroke and has pioneered a new approach for the treatment of carotid artery disease called TransCarotid Artery Revascularization (TCAR).

We are always looking for dynamic and innovative individuals who are passionate about reducing the risk of stroke. We welcome team members who approach their work with courage, flexibility, persistence, and a willingness to assist others with a strong emphasis on collaboration.

The opportunity

Silk Road Medical is a dynamic and innovative medical device company dedicated to carotid artery disease and the prevention of stroke. We are committed to creating a collaborative and inclusive work environment that empowers our employees to excel.

The Silk Road Medical Principal Therapy Development Specialist is a clinically oriented ambassador responsible for driving the adoption and sales of the TCAR (Transcarotid Artery revascularization) procedure. This individual will become a trusted clinical partner and TCAR specialist to drive safe adoption, superior outcomes and achieve sales revenue of Silk Road Medical products. The ideal candidate practices excellent clinical/case acumen and relationship management with physician and healthcare professional customers. The Silk Road Medical Therapy Development Specialist is a partner and resource to the SRM cross functional teams, including Sales, Marketing, and Office of Medical Affairs.

This is a field-based position.

A "Day in the life"

• Provide quality support to accounts, ensuring procedural success and superior outcomes for Silk Road Products
• Drive safe adoption and superior outcomes of TCAR (Transcarotid Artery revascularization) procedures by providing sound technical and clinical support
• Supports TCAR teams with appropriate products, clinical literature and pre case planning strategy
• Educate implanting teams on proper indications for TCAR procedures
• Stay up-to-date with industry trends, competitor products, and relevant literature
• Collaborate with cross-functional teams for optimal customer support and product improvement
• Ensure excellent customer service and resolve complaints promptly
• Maintain accurate records, manage inventory, and handle administrative responsibilities
• Report device complaints to proper departments within quality assurance within Silk Road Medical
• Develop and deliver effective sales presentations and training sessions
• Establish and maintain relationships with key decision makers and stakeholders
• Stay current with local, national, and international regulations, standards, and guidelines applicable to medical devices and promote a culture of compliance throughout the organization
• Other duties as assigned

What you'll bring

• Bachelor's degree or technical degree or comparable experience
• Typically, 8+ years clinical, medical device or related experience
• Experience in a consultative role in applicable vascular environment; i.e. operating room setting

Note: New employees in this role will undergo the TCAR Certification program within the first 120 days of employment to gain the necessary clinical knowledge and become a trusted clinical partner in TCAR adoption.

Additional skills you have

• Strong, proven medical device sales/clinical track record with documented growth and achievements
• Demonstrated ability to meet or exceed sales targets, build customer relationships, and effectively close deals
• Knowledge of imaging modalities (duplex ultrasound/catheter angiography/CTA, MRA), EKG, procedural hemodynamics, heart rate, blood pressure, knowledge of pharmaceutical/drug regiments, and ancillary procedural solutions
• Excellent verbal and written communication skills to effectively convey product information, articulate value propositions, and build rapport with healthcare professionals
• Ability to comprehend complex medical device technologies and explain them in a clear and concise manner to diverse audiences
• Strong interpersonal skills to establish and maintain relationships with healthcare providers, key opinion leaders, and decision-makers
• Understanding of healthcare economics, reimbursement processes, and the financial aspects of sales process

The job could be for a Sr. Therapy Development Specialist or Principal Therapy Development Specialist. The exact level of the job will be chosen based on the chosen candidate's experience.

Physical Job Requirements

While performing the duties of this job, the employee is regularly required to travel, stand, walk, and sit for extended periods of time. Occasionally the employee will be required to lift or move at least 20 pounds. The employee will also be required to work in Cath Labs/Angiography suites, Hybrid OR's and/or OR's with radiation exposure, with an understanding of maintenance of the sterile field.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Come join our team where we celebrate diversity and embrace everyone's unique talents! We encourage individuals from all backgrounds to apply.

What we offer

Our philosophy is to make all benefits affordable to all Silk Road Medical employees and their dependents. We offer robust and affordable benefits with modest employee contributions. Click here for more information .

Our Commitment to Diversity, Equity & Inclusion

We welcome all people who want to be part of our amazing journey and mission to provide new, innovative, and clinically proven transcarotid therapies to prevent the devastating burden of stroke. Our employees come from very different backgrounds: different races and ethnic backgrounds, different religions, and different parts of the world. Some of us are married to people of the opposite sex and some to the same sex, some are not married. Some of us are becoming parents for the first time and others are counting down the days to retirement. Some of us do cartwheels every day and some need physical accommodation to best perform their role. All are welcome.

We have a diverse workforce because we believe that it is possible for people with different backgrounds, viewpoints and persuasions to come together and debate important topics, learn from one another, and make better decisions than we would if we all were all the same. We want Silk Road Medical to not only be a great place to work, but The Greatest Place to Work and we strongly believe that a diverse and inclusive working environment is critically important to that goal.

Silk Road Medical is an equal opportunity employer and we value diversity at our company. We strictly prohibit unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity, national origin/ancestry, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

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