Advise and train customers in the operation and maintenance of aircraft, applying knowledge of aircraft systems, company specifications and federal aviation administration inspection procedures and techniques.
• Provide technical assistance, troubleshoot, repair and maintain operational readiness.
• Review publications for technical adequacy, notify home office of errors, make recommendations.
• Diagnose technical problems and recommend corrective action. Analyze reports of technical problems to determine trends affecting future design, production, service and maintenance, processes and recommend modifications to eliminate and/or minimize future problems.
• Maintain liaison with all levels of company personnel (mechanics, pilots, engineers, technical manual writers, etc.) and customer personnel to facilitate problem identification and resolution.
• Advise and assist in effecting design changes to improve product efficiency and/or reduce cost of operation.
• Assist customers in recommending or managing spare parts supply.
• Must become proficient in company's FAA approved Repair Station and subsequent responsibilities while working under the Repair Station Manual, including return to Service authority while traveling to customer's sites.
• Will be required to maintain K-Max and HH43-B aircraft for supporting the Pilot and Maintenance Training courses and any other company requirements of the aircraft.
• Maintain records, data and other pertinent information.
• Maintain currency in modern aircraft practices to ensure continuous improvement.

REQUIRED SKILLS

• Excellent interpersonal, organization, communication, verbal, written and customer interaction skills.
• High level of discretion; position involves routine exposure to customers and proprietary information.
• Electrical and mechanical troubleshooting of aircraft systems.

EXPERIENCE

• 7 years including 2-3 years of helicopter maintenance and/or related experience.

EDUCATION

• Knowledge of a specialized field, such as aircraft maintenance.
• Proficient in Microsoft Word, PowerPoint, and Excel, with the ability to prepare and submit presentations and reports as required.
• Equivalent to high school plus additional broad specialized training equivalent to at least two years college.
• Required: Valid FAA Airframe and Power plant (A&P) certificate and working knowledge of federal aviation regulations that apply to aviation maintenance technicians.

OTHER REQUIREMENTS

• Candidates must be available to work on weekends/holidays as required, this position involves some travel both domestic and overseas, and possible transfer of assignment locations as needed.