About the Team
The Enterprise Services and Public Affairs (ESPA) team's mission is to enhance how our stakeholders perceive and experience Citi. We protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Corporate Communications team is a nimble team in ESPA that covers a broad scope of responsibilities, ranging from Executive communications and public engagements to corporate reputation programs as well as communications that support our various functions. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 240,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the ESPA team across the world.
This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We bring a client service attitude to our work at all times and always strive to be energetic and maintain a good sense of humor.
About the Role
The SVP, Personal Banking (Credit Cards) will be the day-to-day lead of our Cards businesses. This role will drive the strategic direction for as well as execute impactful activations and PR campaigns that promote Citi's products and services to consumers. This individual will help us take our work to the next level, helping us further break through with consumer media, drive consumer affection and connect Citi to culture nationwide. This integrated work will include a mix of channels including earned media, thought leadership, integrated campaigns, influencer work, data-driven storytelling and more.
This role sits within Citi's U.S. Personal Banking and Wealth Management Public Affairs team - a creative, nimble, high energy, fast-moving, dedicated group that values a proactive, collaborative communications approach and the ability to work under tight deadlines while upholding the highest professional and ethical standards. The SVP will manage internal and external communications for Citi's U.S. Personal Bank, inclusive of two U.S. credit card businesses - Branded Cards and Retail Services - and marketing. This individual will work closely with these businesses to protect and enhance our reputation with media and key stakeholders. This role reports to the Head of U.S. Personal Banking Communications.
This role will:
Qualifications:
-------------------------------------------------
Job Family Group:
Communications and External Relations-------------------------------------------------
Job Family:
Communications Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Salary Range:
$158,140.00 - $237,200.00------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the .
View the Pay Transparency Posting