We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our . Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: , , ,

What success looks like in this role:

This individual should have a broad and generalized understanding of infrastructure components (Server, Storage and Networking). Interface with senior management to develop, refine, and execute the Hybrid Cloud Computing strategy and roadmap. Manage proof of concepts, exploratory projects to identify, evaluate and eventually adopt most suitable Cloud Computing (Public & Private Clouds, IaaS, PaaS and SaaS) model for the customer with respect to the customers' business context. Work with other technical and data center architects for migration plans encompassing infrastructure baseline, plans and road maps; application migration plans, requirements and needs; industry leading and evolving trends, techniques, products and vendors. Should be able to plan and lead all aspects of Infrastructure projects such as solutions, provisioning, Active Directory, Citrix migrations, etc. Maintain current and in-depth knowledge of the VMware Management stack. Experience with modern IT operations methodologies such as ITIL, with emphasis on IT process improvement. Strong technical knowledge of Microsoft Windows Server technologies as well as VMware ESX / ESXi and Virtual Center, SRM, etc. Understanding of, and operational experience with, VMware management products. Strong teaming skills, works well across complex organization and drives collaboration. Excellent communications and interpersonal skills.

System Management

Responsible for the day to day support of computer systems running on a host operating system. These may be stand-alone or networked and may exist in homogenous or heterogeneous environments. Some of these tasks are:

• Monitor system performance, service availability, scheduled maintenance tasks or event logs for normal operations. Apply documented system and security patches to ensure the security and stability of the environment.
• Perform tactical system performance monitoring.
• Perform hardware and/or software maintenance.
• Ensure proper backups are made of systems to allow for recovery of systems and data.
• Monitor system capacity against specific capacity plans.
• Document basic reporting procedures for common tasks.
• Assist in implementation of basic, recurring change requests.
• Perform minor changes or more complex changes with the oversight of a more senior analyst.

Incident Management

Perform initial incident investigation, resolve incidents using documented procedures or troubleshoot and obtain recovery of normal operations as quickly as possible.

Change Management

Document basic change implementation plans and execute the plans reviewed and approved by senior analysts. Perform basic or moderately complex changes with the oversight of a higher-level analyst.

Problem Management

Gather and document information to assist with the root cause or escalate to tier 3 for solution.

Consulting

Assist senior analysts in supporting specific client environments.

You will be successful in this role if you have:

Advanced knowledge and working experience with, but not limited to the following:

• Installation
• Patching
• Security
• Networking
• System Internals
• Printing
• Clustering
• IIS
• Management Tools
• Scripting
• Performance Tuning
• Terminal Services
• ITIL v3 Foundation

• Experience working in a data center supporting host systems.
• Ability to work with customers and other technical teams.
• Knowledge of standard networking ports and protocols.
• Ability to follow documented patch management solutions.
• Familiarity with IT Service Management terms and processes.
• ESXi / VMWARE Administration, Configuration and Management.
• VMware Horizon View Administration, Configuration and Management.
• VDI Pool Creation/Deployment/planning.
• Advanced AD/LDAP Administration, Configuration and Management (including migration).
• Problem/Diagnosis skills for all areas above.
• Experience with modern IT operations methodologies such as ITIL, with emphasis on IT process improvement.
• Strong teaming skills, works well across complex organization and drives collaboration.
• Familiarity with systems management concepts, processes and standards; capacity/performance management and tuning; and storage and network management.
• Excellent communications and interpersonal skills.
• Expert level Windows Administration, Configuration and Management.
• Is recognized as an expert in own area within the organization.
• Interprets internal or external business issues and recommends solutions/best practices.
• Solves complex problems; takes a broad perspective to identify solutions.
• Works independently, with guidance in only the most complex situations.
• Advanced PowerShell scripting capabilities.