Make outbound calls for appointment scheduling requests for medical services Schedule appointments in practice management system in accordance with triage guideline, scheduling protocols and patient preferences Make outbound calls to eligible patients Recommend next best actions or cross promotional opportunities to patients and provide education on appropriate additional

1. Ensures the patient's safety and dignity during their assigned shift. 1.1 Maintains continuous visual contact with the patient at all times. 2. Practices proper communications and customer relations skills to ensure patient satisfaction. 2.1 Identifies self to the patient's assigned nurse and receives report on the patient, at all times. Qualifications EDUCATION High S

1. Service Excellence Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge. 1.1 Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, plea

Support the practices by answering telephone inquiries, scheduling appointments, providing clear and informative triaging, assisting clerical call center specialists, offering callers clinical advice, handling medically complicated callers, VNAs etc. Provide back up INR coverage for sites and schedule all TCM appointments. Assist with clerical, environmental, organization

Support the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Verifies insurance eligibility prior to appointments, mail out monthly Medicare letters, floats to PCP sites as assigned and work miscellaneous projects as assigned. Act as practice liaison between caller and offices while provid

1. Registration Initiates and completes patient visit information in accordance with YNHH department protocol. 1.1 Collects necessary patient demographic and insurance information when completing the registration process. 2. Scheduling Accurately and promptly schedules patient appointments per department standards. 2.1 Schedules patient appointments by obtaining all neces

Are you a current UMass Memorial Health caregiver? CLICK HERE to apply through your Workday account. Schedule Details On Call Required Scheduled Hours Varies Shift 4 Mixed Shift, 8 Hours (United States of America) Hours 0 This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a C