The Young Center for Immigrant Children’s Rights invites applications for the full-time position of Development Operations Manager to be based in Chicago or New York.
The Young Center seeks to hire a Development Operations Manager who has a strong interest in the organization’s mission and the ability to take initiative and to work collaboratively. The Development Operations Manager’s main responsibilities encompass coordination of database management, special donor events and campaign development, management of certain donor groups, reporting on donor metrics, and supporting prospect research for the Development Team. The Development Operations Manager should have experience with data import/export, queries, and designing and generating reports from a relational database. This position is focused on driving the behind-the-scenes individual donor fundraising process with an emphasis on building and effectively managing donor portfolios and facilitating team support and accountability to meet fundraising goals. The manager serves as an overall strategic support to the department and plays a big role in supporting project management and overall coordination of departmental initiatives. The Development Operations Manager will support the daily operations for the YC Development Team and will be responsible for the management and professional development of the Development Associate. This position is ideal for someone who has experience with fundraising and nonprofit management and is looking to further develop their skills.
ABOUT THE YOUNG CENTER
The Young Center for Immigrant Children's Rights is a national organization dedicated to protecting and advancing the rights and best interests—safety and well-being—of immigrant children in the United States. Through its flagship Child Advocate Program the Young Center serves as the federally appointed bests interests representative for unaccompanied and separated immigrant children in federal custody. Child Advocates meet with children and learn their stories in order to identify and advocate for their best interests through an interdisciplinary, trauma-informed, and culturally sensitive lens. The Young Center’s Policy Program fights for wholesale reform of the immigration system while pursuing immediate changes in policy and practice that center children’s rights and best interests in all decisions. The Technical Assistance Program, the Young Center’s newest program, offers intersectional expertise and critical resources to advocates and service providers working with immigrant children involved in child welfare and other state court systems.
The Young Center has offices in Houston, San Antonio, and Harlingen, Texas; Chicago, Illinois; New York, New York; Washington, D.C.; Phoenix, Arizona; Los Angeles, California; and Grand Rapids, Michigan. We also serve children through our programs in New Jersey.
DUTIES AND RESPONSIBILITIES:
Coordinate fundraising events (including the annual Waymaker Race event), such as assist with corporate sponsorship solicitation, auction solicitation, and event execution in close collaboration with the Development team
Coordinate fundraising campaigns such as the End of Year Campaign and the Summer Appeal.
Manage database, including maintaining overall database integrity, technical training, oversight of data entry, and email management
Generate and distribute queries, reports, and data analysis for ongoing department, campaign, event, and board reporting
Manage administration of and stewardship of the recurring donor program, Young Center Champions for Children
Manage Young Center Ambassadors program, coordinating their involvement in Giving Tuesday effort and other special campaigns
Manage the engagement and relationship building initiatives for base and mid-level donors, in addition to monitoring donors under $1,000
Make weekly thank you calls to new, loyal, and lapsed donors
Supervise the Development Associate and identify and support opportunities for professional growth
Manage and implement multiple projects, including managing budgets, key performance indicators, setting deadliness and ensuring accountability
Coordinate development and production of collateral materials for campaigns and events
Coordinate Annual Report production
Escalate larger issues or complexities to senior team members as appropriate
Offer opportunities to engage staff, volunteers, and ambassadors to participate in development activities and emphasize a culture of philanthropy
Provide administrative support to the Development team as needed
Other duties as assigned
MINIMUM REQUIREMENTS AND QUALIFICATIONS
Associates degree plus 3-4 years’ experience in a support role within a development team or closely related experience
Strong written and oral communications skills
Ability to make informed judgement calls on various matters
Ability and desire to take initiative
Strong attention to detail and analytical skills
Ability to project manage, meet deadlines, prioritize tasks, and manage multiple priorities to ensure goals are met
Strong organizational skills and forward-thinking ability to support senior staff with multiple deadlines and competing priorities
Proficiency with Microsoft Office products; CRM databases
Personal or professional experience with immigration and DEIJ knowledge a plus
PREFERRED QUALIFICATIONS
Experience—lived, volunteer, or professional—with immigration matters
PHYSICAL DEMANDS
Physical demands include regular attendance, keyboarding, sitting for long periods (at least 5 hours a day), driving. Ability to use computer, telephone, and copy machine. Ability to travel by plane, car, and other conveyances within U.S. Occasional lifting for event setup/preparation.
COVID-19 CONSIDERATIONS
All employees must be fully vaccinated prior to first day of employment.